Silver Spring Pathfinder

Nature of Business: Business Support Activities (eg: General Consultancy, Event Mgt)
Areas of Impact: Provision of employment opportunities

Silver Spring Pathfinder

About Us

Silver Spring Pathfinder (SSP) provides custom-trained customer service agents (CSAs) to meet our clients' critical front- & back-office needs. Think of us as an extended part of our clients' workforce - ready to offload any of your staff's customer service support work at a timely & cost-competitive basis. Our CSAs are recruited with help from social service agencies like SPD, MINDS, NKF, etc. and they are specially trained to provide remote support using advanced communications & collaboration (C&C) technologies. Our existing and past clients have engaged us for some of their most critical work incl. appointment scheduling, subscription sales renewal, live web chat response, membership support, etc.

Products & Services

1) Provision of business process outsourcing (BPO) services incl. telemarketing, telesales, telesurveys, etc
2) Outsourced business process management
3) Consulting services


Contact Silver Spring Pathfinder