Connect Centre

Nature of Business: Professional Services
Areas of Impact: Provision of employment opportunities

Connect Centre

About Us

We are a Contact/Call Centre for our clients and as a result, we provides employment opportunities for ex-offenders. We also have a call centre cluster set up inside Changi Prison with inmates engaged as call agents. More than 85% of our workforce are ex-offenders and many had stayed with us for many years.

Products & Services

Contact/Call Centre on behalf of our clients to provide professional frontline customer services for their customers. Our scope of services includes helpdesk, hotline, fault reporting, live chat, SMS/WhatsApp Text Messages and Email responses.


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