Connect Centre

Nature of Business: Professional Services
Areas of Impact: Provision of employment opportunities

Connect Centre

About Us

We are a Contact/Call Centre for our clients and as a result, we provides employment opportunities for ex-offenders. We also have a call centre cluster set up inside Changi Prison with inmates engaged as call agents. More than 85% of our workforce are ex-offenders and many had stayed with us for many years.

Products & Services

Contact/Call Centre on behalf of our clients to provide professional frontline customer services for their customers. Our scope of services includes helpdesk, hotline, fault reporting, live chat, SMS/WhatsApp Text Messages and Email responses.


Contact Connect Centre

The BusinessForGood logo was created as a means of recognising and acknowledging that our social enterprise members are businesses that achieve social impact alongside sustainable financial return. More importantly, it helps the public to identify raiSE’s social enterprise members.