Connect Centre

Providing Inclusive Employment Opportunities to Persons from Lower-income Households, Single Parents, Former Offenders through its business model.

Connect Centre Pte Ltd

UEN 200411570H

Membership category: Verified Leading Social Enterprise

A Verified Leading Social Enterprise has successfully completed raiSE’s assessment, which validates the accuracy of its reported social impact and the robustness of its impact measurement and tracking processes. Having attained Leading Social Enterprise status for at least one year, it has embedded social impact into its core business practices while sustaining a commercially viable business model, achieving a minimum of 20% proportionality of social impact relative to its business size.

Industry

Professional Services

Year founded

2004

Member since

2023

Latest reporting year

2026

About Connect Centre

Since 2004, Connect Centre Pte Ltd has empowered ex-offenders and other underserved communities through meaningful employment. Working with Yellow Ribbon Singapore and SPD, it has reintegrated over 1,000 ex-offenders, who now form 40% of its workforce. A registered raiSE social enterprise and Champion of Good, Connect Centre proves that inclusive hiring creates lasting social impact.

Address

HQ Office

Blk 203A, Henderson Road, #10-13, Henderson Industrial Park, Singapore 159546

Ubi Office

3015A Ubi Road 1 #03-01 Singapore 408705

Visit website

Products and services

Contact/Call Centre

Contact/Call Centre on behalf of our clients to provide professional frontline customer services for their customers. Our scope of services includes helpdesk, hotline, fault reporting, live chat, SMS/WhatsApp Text Messages and Email responses.

Social impact summary for
January 2024 - December 2024

Impact areas & beneficiaries

way(s) of making impact

Inclusive Employment

Direct Employment of Beneficiaries

Sub-Contract Assignments to SSAs

Impact location(s)

Singapore

Resources dedicated to
social impact

57%

of manpower

of revenue

Dedicated to social impact creation

Impact report

Impact areas

We provided inclusive employment/income opportunities to beneficiaries

Intentionality

additionality

Proportionality

Our Founding Team

Name of Founder

Coni Tan

Impact Report