With the global pandemic outbreak, Social Enterprises had to adapt to the new norm. It was paramount that raiSE supported their continued social impact so that they could do well to do good. raiSE swiftly organised several digital townhalls to hear directly from our Social Enterprise members. With the insights on their needs and challenges, we rolled out several initiatives to ensure that Social Enterprises were able to face this challenge with resilience.

Digital Town Halls

6 runs of member Town Halls, with a total of 32 participating SEs to better understand their needs and the challenges they were facing.

Wavier of Programme Fees FY20

We extended a waiver of fees for the raiSE membership renewal and capacity building programmes so that Social Enterprises could continue to stay united and strong as a community.

Enhanced Membership Portal

We updated our membership portal with a raiSE Marketplace to facilitate member to member deals and request for collaborations. This included request and offers for space, promotions, tools and services.

Development of Self-help Toolkits

Together with RSM Singapore, raiSE developed a self-assessment toolkit to help Social Enterprises to assess their business position and suggested an action plan on 6 areas: Cashflow & Liquidity, Operations, Customers & Sales, Manpower Management, Supply  Chain and Social Impact.

Targeted Social Media Marketing Support

raiSE also made use of our social channels to raise awareness and support for our Social Enterprise members with F&B delivery and e-commerce capabilities.

Through the circuit breaker period, we were able to feature 24 Social Enterprises and their products on our Facebook and Instagram with dedicated ad budget.

Through this campaign, we sent traffic directly to our Social Enterprises’ e-commerce pages, resulting in an increase in web traffic and an average 50% increase in sales compared to the past 1-2 months period.

raiSE Grow B.I.G Programme COVID-19 Pivot

The raiSE Grow B.I.G (Grow in Business, Impact, Good) programme is a dedicated programme to support ambitious growth stage Social Enterprises to achieve growth objectives through enhancing organisational capabilities to improve social impact and financial performance.

For the COVID-19 edition, raiSE put together a targeted consultancy programme to help Social Enterprises adapt and survive the present and emerge stronger to sustain their business and impact. The programme seeks to help Social Enterprises stay afloat and survive through cost and resource management, strengthening beneficiary support as well as to re-strategise and pivot to new opportunities to achieve Sustainability, hence the theme: From Survivability To Sustainability.

We were able to support 12 Social Enterprises across different business and impact areas ranging from the co-creation of a 3-year strategic growth roadmap, new revenue streams, enhanced impact through breadth and/or depth, pitch deck creation for capital raising, proprietary methodologies and operations pivot as well as work habit management and workplace optimisation.

Grow B.I.G was an eye-opening experience! It was refreshing and humbling to have someone else look at the company in such detail and assemble the big picture for us. The insights from different metrics and functions that we either had not realised or took for granted, provided us with workable frameworks to create more focus, consistency and clarity in our operations, branding and overall direction. Refocusing our efforts to keep the business in a sustainable position during the pandemic would enable us to carry on with work that we do and the social impact that we are striving to achieve.

Moses James,
Co-founder of Innervate Fitness

During the engagement, we evaluated what were the key drivers to the success of our business. After understanding the drivers, we adjusted our value proposition to our customers such as crafting our purposes, vision, social mission, and brand message. With this customer value proposition, we were able to create a game plan to bring this value to our customers. This included developing a forecast model, a hiring plan and an execution plan for each team within the company as well as a fund-raising plan. The big result coming out of Grow B.I.G was that we are now more focused on what’s important to our customers and our business.

Jonathan Chua,
CEO of Beam&Go

Stay United Grant

With 30% of our Social Enterprises providing employment opportunities to the vulnerable community, ensuring the survivability of their business would also mean ensuring the livelihoods of the beneficiaries they support. raiSE introduced a special Stay United grant from 1 April 2020 to 31 December 2020 to:

Expedite disbursement for new beneficiary hires, supporting
22
Social Enterprises
Preserve existing jobs for
83
Beneficiaries
Support specific business pivot plans in response to COVID-19
$787k
Total Funding Disbursed